105 Wellington Rd Portslade Brighton BN41 1DN U.K.

 

Frequently Asked Questions

Please read our FAQ before sending us a message.

Why we are cheap?

We keep excess stocks for our business partners. We want to finish the stocks we have as soon as possible.

How long does it take for me to receive my order?

All orders will be dispatch Upto 24 Hours from our Warehouse, in case of bulk order we may take a day or two to ship the product via (DHL Express/ UPS/ FEDEX) after full payment of the order has been verified (Payment via Coinbase Bank gateway would take a couple of hours or max by 1 business days to verify the transaction). International delivery usually takes about 5-8 business days.

What is your return and exchange policy?

To learn more about Returning items, check the following page: Refund Policy

 
How do I change my shipping address?

1. Go to the Account page.
2. Click on “Addresses“
3. You can change both Bill/Ship

How do I track the status of my order?

Once your order has been shipped, you will receive a confirmation email containing the shipment details and a tracking number so that the shipping progress of your order can be tracked.

If the order was placed via your account, the status of your order can be checked by logging into your account and entering the “Orders Tracking” page.

If the order was placed as a guest, the status of the order can still be viewed from the same “Orders Tracking” page

Do you ship to my country?

Most likely yes! We ship almost everywhere in the world. To find out if we ship to your country, place an item in your cart, select “View Cart”, and then “Check out!”. In the first checkout step- Shipping Info- select the ‘Country’ pull-down menu. If your country is included in that list, then we ship to you! If your country is not included, you, unfortunately, won’t be able to place an order. In this case, we’d suggest having a friend from another country order for you and forward the shipment to you.

Send us an email